These resources are designed to assist service providers in preparing for a peer audit visit.

Documents are in Microsoft Word format unless otherwise stated.

To download a file:
	right-click the tick symbol alongside the file you want
	select "Save target as" or "Save link target as"
	select a suitable location to save the file

Documents are not "write protected" to allow you to adapt them to better suit your own purposes though we ask that you acknowledge us as the source.
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Title

Description

Size

P01

Provider Self Assessment

Self assessment form for use by service providers in advance of an audit

66K

P02

Audit Feedback Questionnaire

Questionnaire for completion by services providers following audit visit

81K

H02

Process Map Overview

Diagrammatic overview of audit process

62K

H03

Service User Leaflet

Information leaflet explaining to service users what service audits are and their role in them

131K

H04

Glossary

Glossary of terms used in quality auditing

71K

H09

Expectations Of Auditors

Expectations regarding auditor conduct & professionalism

80K

H10

Confidentiality Protocol

Confidentiality protocol to be followed by auditors and other members of an audit partnership

63K

H11

Expectations Of Providers

Explanation of the responsibilities of audited teams before, during and after their audit

70K

Download all documents (Zip file)

309K

Download the complete SAP Auditing Toolkit
(Zip file)

1465K

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